Ontario Accessibility

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

The Spa at the Old Mill is committed to serving all our guests in the same manner, consistent with the principles of dignity, integration, independence and equal opportunity.

Our Accessible Guest Service  Policy addresses our commitment to excellence in guest services, including guests with disabilities under the following headings:

  1. Communication
  2. Assistive Devices
  3. Service Animals
  4. Support Persons
  5. Notice of Disruptions
  6. Feedback

Please contact us at christina.mcdougall@oldmilltoronto.ca  for any questions or feedback concerning this policy. Available in other formats upon request.