Long Time Client
It was a true pleasure working with you for our last-minute meeting room request. The space was absolutely perfect for our needs, and once again, the Old Mill has exceed customer service expectations. We have been long-time clients, and you have always provided stellar service (from start to finish and follow-up).
Room: Royal Oak
August 22, 2019
The team went above and beyond......
Everything went extremely well last week for our Town Hall & Reception. Your team went above and beyond and I am very happy with the level of service we received. Barbara was awesome and assisted us with every little detail and request. I am so happy we chose your venue and could not have asked for anything more.
We received a lot of positive comments about the event and about the venue. We also won over a few folks that were against us using the Old Mill so I think overall it was a win win situation.
Room: Brule ABC
February 5, 2020
Toronto Symphony Volunteer Committee
The room was elegant, everything was set up as requested in advance, and a couple of last minute additions of tables and chairs was handled efficiently. Every staff member had a smile and they all ensured everything went smoothly.
I got a lot of good feedback about the food. A lovely selection and delicious. Please pass my compliments on to your kitchen staff.
June 17, 2019
As we have come to expect, the service all round from the Old Mill was once again exceptional. Everything went without a hitch, and the breakfast was well enjoyed by all. Set up was good and customer service from the start of conversation to the event date itself, has been exceptional and professional. Because of the exceptional customer service, professionalism and reliability that is the Old Mill trademark, I strongly encouraged our management team to use your venue again, even though I had to research other options .
Well done, and thank you to the whole team!
November 8, 2019
Event went very well
Thanks for your follow up note. You beat me to it!! I was going to message you to let you know that this year's event went very well. We received very good feedback on the lunch buffet. We were especially pleased with the signage for all the catering. This is so important with so many food sensitivities.
Also, I do want to mention that the staff was extra helpful this year. We will look forward to returning to the Old Mill Inn again next year!
Room: Guildhall, Balmoral & Garden
November 7 & 8, 2019
The Old Mill was an excellent venue for the retirement event, room size was perfect, food was delicious and customer service from the bartender and servers really good.
I was also impressed with the customer service when we called in to book the event from the team.
Thanks again for a superb experience. Merry Christmas and Happy Holidays!
November 27, 2019
Great Night !
It was a great night! We really liked the fellow who was our bartender. The food was prompt and tasty. Nice room with a roaring fire. A successful night!
Date: December 12, 2019
Thank you for making our event a total success. From the staff to the coordination, I was extremely pleased at the level of service that I received. Despite the fact that I was not in attendance, the members that were, indicated that the food was nothing short of great.
I will definitely be keeping The Old Mill on my radar for future event that we will be having.
Thank you for your kind support in making this a seamless event.
Keep in touch lovely! Have a great day.
November 13, 2019
Old Mill was a wonderful venue to have our annual corporate event.
The staff were very flexible and accommodating when it came to planning the event logistics and we were overall pleased with the outcome of the night!
Thank you Old Mill for helping us achieve another great Fiorio Day!
November 3, 2019
Another great event !
A note to express our thanks for another great event at The Old Mill. Thank you for greatly helping us in making this Christmas Party a warm and fun event for our staff, volunteers and guests. Special thanks to Olga, Elizabeth, Matthew and Kevin for their great work on the reception and dinner. Very much appreciated their professionalism and warmth.
Thank you all for the excellent customer service from the planning to the execution stage of the event. Very much appreciate each member of your team for making our Christmas Party a great evening for all of us.
Wishing you all the best of this holiday season! Merry Christmas!
Date: November 30, 2019
What hospitality is all about
Once again, a big thanks to you and the incredible team at The Old Mill for showing us what hospitality is all about for our two back-to-back meetings last week. I was told our CEO said on day two of the meetings: “I love this place!”. Also, a big shout out to Barbara for putting up with our many many changes and at the end of the day making it all work.
Much appreciated and look forward to working with you again.
Rooms: Kingsbrook, Royal Oak, Westminster
Oct 16-18, 2019
A massive thank you
Just a massive thank you for all your help and reassurance whilst organising the offsite. Your team was so helpful and attentive. Everything went so smoothly according to the team 'Smooth like butter'. This was my first time organising an offsite and also having to do it remotely from London was a little nerve wracking but you and your team really helped make it all happen!
Thank you again, would recommend your venue again to anyone else looking for a place in Canada.
October 1-3, 2019
Working with the Old Mill
Health Care - Business Manager
It is always a pleasure working with you and the team to create such a positive experience for our group each time we have an event at the Old Mill. Everyone was wonderful to work with. The venue and the food were amazing! Look forward to our next gathering.
April 5, 2019
Love coming to the Old Mill
Cosmetics - Education Manager
We always love coming to the Old Mill. Barbara is great (both of them). Uros is always so friendly as well as Helena and Coletta (Hope I spelled her name right) Dimitri helped unloading my car, which I really appreciate.
We will come back for sure!
April 22, 2019
Above and beyond
This year the staff at the Old Mill went above and beyond. The service was excellent. The food was excellent and handling dietary restrictions was also excellent.
Thank you so much!!
Room: Brule ABC
November 21-23, 2019
Happy with our experience
Advisor - Financial Services
We were very happy with our experience at the Old Mill. We will definitely be having functions there in the future.
July 12, 2019
I had a wonderful experience at the Old Mill! Every staff member was top-notch and incredibly helpful and put me at ease. The food was amazing and all of the participants really enjoyed all the meals. My room was beautiful and had a great time at the bar onsite as the bartender was friendly and did a great job making me feel welcome. It's just a beautiful venue and I'm so happy I went there.
I will defiantly be back and referring you to other people.
Thank you thank you thank you!
Date: December 10-11, 2019
Nothing but good things
Everyone had nothing but good things to say!!
Thank you for all of your help, it was a pleasure working with you!
Room: Humber, York, Royal Oak, Victoria
December 3-4, 2019