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Exceptional Service


Lynette


As we have come to expect, the service all round from the Old Mill was once again exceptional. Everything went without a hitch, and the breakfast was well enjoyed by all. Set up was good and customer service from the start of conversation to the event date itself, has been exceptional and professional. Because of the exceptional customer service, professionalism and reliability that is the Old Mill trademark, I strongly encouraged our management team to use your venue again, even though I had to research other options .

Well done, and thank you to the whole team!

Room: Westminster

Date: November 8, 2019

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Wonderful venue


Lorendana


Old Mill was a wonderful venue to have our annual corporate event.

The staff were very flexible and accommodating when it came to planning the event logistics and we were overall pleased with the outcome of the night!

Thank you Old Mill for helping us achieve another great Fiorio Day!

Room: Brule

November 3, 2019

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Event went very well


Repeat Client


Thanks for your follow up note. You beat me to it!! I was going to message you to let you know that this year's event went very well. We received very good feedback on the lunch buffet. We were especially pleased with the signage for all the catering. This is so important with so many food sensitivities.

Also, I do want to mention that the staff was extra helpful this year. We will look forward to returning to the Old Mill Inn again next year!

Room: Guildhall, Balmoral & Garden

Date: November 7 & 8, 2019

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Happy with our experience


Michelle ,


Advisor - Financial Services

We were very happy with our experience at the Old Mill. We will definitely be having functions there in the future.

Room: Humber

July 12, 2019

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Great Meeting


Long Time Client


It was a true pleasure working with you for our last-minute meeting room request. The space was absolutely perfect for our needs, and once again, the Old Mill has exceed customer service expectations. We have been long-time clients, and you have always provided stellar service (from start to finish and follow-up).

Thanks,

Room: Royal Oak

August 22, 2019

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Love coming to the Old Mill


Annemarie ,


Cosmetics - Education Manager

We always love coming to the Old Mill. Barbara is great (both of them). Uros is always so friendly as well as Helena and Coletta (Hope I spelled her name right) Dimitri helped unloading my car, which I really appreciate.

We will come back for sure!

Room: Brule

April 22, 2019

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A massive thank you


NB


Just a massive thank you for all your help and reassurance whilst organising the offsite. Your team was so helpful and attentive. Everything went so smoothly according to the team 'Smooth like butter'. This was my first time organising an offsite and also having to do it remotely from London was a little nerve wracking but you and your team really helped make it all happen!

Thank you again, would recommend your venue again to anyone else looking for a place in Canada.

Room: Garden

October 1-3. 2019

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Total Success


Paula


Thank you for making our event a total success. From the staff to the coordination, I was extremely pleased at the level of service that I received. Despite the fact that I was not in attendance, the members that were, indicated that the food was nothing short of great.

I will definitely be keeping The Old Mill on my radar for future event that we will be having.

Thank you for your kind support in making this a seamless event.

Keep in touch lovely! Have a great day.

Room: Kingsbrook

Date: November 13, 2019

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A big thank you


Al ,


Technology Executive

Wanted to take a moment to thank the entire team at the Old Mill for making my very important company event a total success. With your flawless help and accommodations our sales team feels invigorated and ready to exceed their targets in the next quarter. Keep up the great work and I look forward to our next event.

Room: Royal Oak

May 9, 2019

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Elegance


Valerie ,


Toronto Symphony Volunteer Committee

The room was elegant, everything was set up as requested in advance, and a couple of last minute additions of tables and chairs was handled efficiently. Every staff member had a smile and they all ensured everything went smoothly.

I got a lot of good feedback about the food. A lovely selection and delicious. Please pass my compliments on to your kitchen staff.

Room: Balmoral

June 17, 2019

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Above and beyond


Lisa


This year the staff at the Old Mill went above and beyond. The service was excellent. The food was excellent and handling dietary restrictions was also excellent.

Thank you so much!!

Room: Brule ABC

Date: November 21-23, 2019

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What hospitality is all about


Liz


Once again, a big thanks to you and the incredible team at The Old Mill for showing us what hospitality is all about for our two back-to-back meetings last week. I was told our CEO said on day two of the meetings: “I love this place!”. Also, a big shout out to Barbara for putting up with our many many changes and at the end of the day making it all work.

Much appreciated and look forward to working with you again.

Rooms: Kingsbrook, Royal Oak, Westminster

Oct 16-18, 2019

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Working with the Old Mill


Anna ,


Health Care - Business Manager

It is always a pleasure working with you and the team to create such a positive experience for our group each time we have an event at the Old Mill. Everyone was wonderful to work with. The venue and the food were amazing! Look forward to our next gathering.

Room: Humber

April 5, 2019