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Old Mill Toronto Pastry Shoppe
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FAQs
How do you accommodate allergies and dietary restrictions?
Our menu may contain or come into contact with common allergens. While we will do our best to accommodate your needs, please note that Old Mill Toronto Hospitality Inc. is not a nut-free facility. Our Chef can prepare special meals to accommodate dietary restrictions and allergies. Please prearrange these needs with your representative.
Are private events available on the 21 West Patio?
No, the 21 West Patio is not available for private events. Private events can be booked for the entire Dining Room, the Terrace Room, or the Print Room. Full Dining Room buyouts include our whole Dining Room, dance floor, Terrace Room, and The Print Lounge.
Can we use our own decorations?
Yes, you can provide and set up your own decorations. Please work with your Representative to include the appropriate amount of set-up time on the day-of. Certain décor items like confetti and sparklers are not permitted.
What is the seating arrangement like?
Each private room has a maximum capacity. The more guests you add to your room, the fewer options you have to customize seating within the room. Specific seating locations within the Dining Room (specific rooms/tables/locations) cannot be guaranteed.
Can I bring my own alcohol?
No, outside alcohol is prohibited.
Can we bring our own cake?
Yes. A cake cutting fee applies, and the cake should be delivered on the day of your event.
Can we order a cake through your Pastry team?
Absolutely! Our talented Pastry team can bake the cake of your dreams. Please contact your Representative for details.
Do you have on-site accommodation?
AV Canada is our on-site provider of AV equipment. Your Catering Representative can schedule an appointment to review your needs. Vendors must supply their own extension cords and other necessary items.
Do you allow outside food and catering on the premises?
No, all catering must be provided by Old Mill Toronto.
What are the prices and taxes?
Prices exclude tax and service charge. All prices are subject to change during peak seasons and holidays.
Is there a minimum guest amount for Private Dining Room events?
No, we do not require a minimum number of guests to book a private space. However, a private booking is required if guest counts exceed 30 for Buffet or A la carte, and 15 for Afternoon Tea.
Do I have to leave a deposit to book a room?
Yes, a deposit is required to secure a date and room. This deposit will be applied to your final food and beverage bill. Rooms are secured on a first come, first serve basis, and all room rental fees are non-refundable.
Are pets allowed?
Yes, service animals with proper documentation are allowed on the premises.
Do you accommodate guests with disabilities?
Yes, we accommodate guests with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to improving access and opportunities for people with disabilities. If you have any other concerns, contact us at accessibility@oldmilltoronto.com or call (416) 236-2641.
Is parking available?
Off-site self-serve parking is available nearby at 20 Old Mill Rd. Rates are $2.00/hour, with a maximum daily rate of $12.00. This is a third party parking lot. Old Mill Toronto is not responsible for any damage or theft.
Where is the Dining Room entrance?
The Dining Room entrance is located at Old Mill Toronto, 21 Old Mill Road, Toronto, Ontario M8X 1G5. Look for the Big Red Heart ♥️.
Is gratuity included for groups or parties?
For groups/parties of 10 or more persons, a minimum 15% gratuity will apply. Only one bill will be presented to groups/parties of 10 or more.
What is the cancellation policy?
If a reservation is cancelled, not attended or changed within 48 hours of the booked seating time, a $10 cancellation fee will be charged per guest to the credit card on file. Cancellations can be made by calling the Dining Room at 416-207-2020 or through OpenTable.