Ontario Accessibility

Accessibility for Ontarians with Disabilities Act

The Old Mill Toronto is committed to serving all our guests in the same manner, consistent with the principles of dignity, integration, independence and equal opportunity.

ACCESSIBLE GUEST SERVICES POLICY

Our Accessible Guest Service Policy is available on this website and Guest Service locations throughout the Old Mill Toronto. Our policy addresses our commitment to excellence in guest services, including guests with disabilities under the following headings:

  1. Communication
  2. Assistive Devices
  3. Service Animals
  4. Support Persons
  5. Notice of Disruptions
  6. Training
  7. Feedback

 

MULTI-YEAR POLICY

MULTI-YEAR ACCESSIBILITY PLAN

Please contact us at adam.deluca@oldmilltoronto.ca  for any questions or feedback concerning these plans and policies. You may also call the Old Mill Toronto at 416-207-2024 or toll-free at 1-866-653-6455.