Hours/Reservations

(Guests of the spa must be 18 years of age and older)

Hours

Monday Closed (Call Center open Monday – Friday 9 a.m. – 3:30 p.m.)
Tuesday, Wednesday 10 a.m. – 5 p.m.
Thursday, Friday 10 a.m. – 9 p.m.
Saturday, Sunday 10 a.m. – 6 p.m.

(Special Dates)
Closed Good Friday 
Closed Canada Day
Closed Christmas Day, Boxing Day, December 27th, January 1st and January 2nd
Open On Monday December 4th, (for gift certificate sales only) 11th, 18th  9 a.m. – 5 p.m
Open On Sunday December 24th  9 a.m – 3 p.m.  

Booking An Appointment

If you are booking your first appointment with us, you will be asked to provide a SPA at the Old Mill gift card number or a credit card number to hold your appointment, we also require your full name, email address and the best phone number to reach you, incase we need to get in touch!

If you are booking appointments for a group, we require the first and last names of each guest. The contact information and credit card of the group organizer will be used to hold all of the group appointments.

Email Reminders

If we have your email on file, we will send you an email reminder! This reminder will give you the option to confirm, however, even if you don’t hit confirm, you are still booked in for your appointment. 

Cancellations

Please keep in mind that “No-shows” or last minute cancellations leave our therapists with empty appointment times, as well, we may have had to turn away other clients that could have enjoyed that appointment. Clients that do not honour their appointments will be charged the following cancellation fees:

Individual Appointments: We require 24 hours notice for altering, cancellations or rescheduling.
Multiple or Side by Side Appointments: We require 48 hours notice for altering, cancellations or rescheduling.
Private Parties / Groups: We require seven days notice for altering, cancellations or rescheduling for the entire group and 48 hours’ notice for individual attendees.

Failure to show or cancellation with less than the above mentioned time frames will result in 100% of the service price plus applicable taxes being charged. 

Special Events

Groove Nights There is always something going on at the Old Mill...

Saturday April 29, 2017

Babies At Lunch It's BYOB - bring your own bib!  Bring your mommy and...

Thursday May 4, 2017

Ascension Groove Band Join us for a super Friday evening complete with dining...

Friday May 5, 2017
Entertainment

Anthony Panacci Trio

April 27 2017

Brian Barlow Trio

April 28 2017

Groove Nights

April 29 2017

Wendy Lands Quartet

April 29 2017
Old Mill Blog

Tea, Men & Romance During a recent tea party the husband of one of...

April 19 2017

City Of Jazz Live Jazz in Toronto has changed immensely over the years....

April 11 2017

Shepherd's Pie Recipe Some classic dishes never change and Shepherd's pie is one...

April 07 2017
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