Meeting Testimonials  

Our customers know best how the Old Mill Toronto can make a difference with your meetings and events. Who better to share their point of view, than our customers, who have enjoyed first class hospitality and a memorable experience. 

It was a great evening! The staff were on top of everything and very attentive A really nice surprise is that the chef remembered that we have several attendees who are gluten/dairy intolerant and provided specific foods for them . . . a special fruit desert! The surprise is that I didn’t remember to specify that this time around and you all covered it anyway. This is the joy of being a return customer. Also,  the group decided to continue meeting at the Old Mill for the foreseeable future, so see you next May! – Hilary Salter

I have never had so many comments on how great everything was.  The food is so important…and everyone was happy with all you had to offer.  The buffet was especially amazing and intimidating as we all wanted a bit of everything and our eyes were a lot bigger than our stomachs. The rooms made everyone feel like they were someone special.  The turn down service also impressed everyone.  

* The level of customer service we received at the Old Mill Toronto was outstanding! Every detail was taken care of with professionalism and more importantly in a timely fashion. The staff at the Old Mill were a tremendous pleasure to work with and made our annual Conference a lasting impression on all attendees. It takes more than a beautifully situated venue to have a successful event, it takes the people and the customer service experience that we walk away with. Thank you again for everything! – April Jackson 

* Your venue is absolutely beautiful.  It was my first time there and couldn’t believe what a lovely spot you have right in the heart of Toronto.  The accommodations were amazing as were the hotel staff.  I’ve managed many events in 5-star hotels and have always had to be on top of the food and this was the first time ever that I didn’t need to do that.  Eugene was on top of everything and anticipated everything I might need.  - Michele

* We had an incredible day from beginning to end. The room set up was perfect and our Captain connected with us several times throughout the day. The venue was stunning, the food was delicious and the service was  perfection. No concerns at all. It was a perfect day. – Bridget Woodcock

* Everything went smoothly, the services at the Old Mill are always so conscientious and professional. Everyone makes our work day very easy for us while we’re there. - Kerrie Kennedy, Royal College of Physicians & Surgeons. 

* Once again we had a great time. Thank you for the great job in helping us make this event the best Christmas party ever had by our group.  People are still talking about it a week later. The hall was great and the food amazing. – Philip Simao, CIBC 

* Your team offered excellent service and the room was perfect for the number of guests we had that night. We will consider the Old Mill for our future needs. – Melanie Dumais 

* We at Campbell’s have always enjoyed having our events held at the Old Mill. The quality of service is very professional and the staff are knowledgeable and pleasant to work with.  I’ve heard nothing but positive comments from our meetings, from the food, atmosphere and generally seamless coordination.  We  look forward to booking future events with you.- Reanna Ali Sumrah, Campbell Soup 

* We had a productive and wonderful meeting. The entire hotel is lovely and our main meeting room (Humber) was big and bright! The service from everyone at the hotel was spectacular!!!! The rooms (especially mine) were big and comfortable and the food for breakfast lunch, dinner and cocktail reception was delicious!! – Maria Episcopo 

* People raved about the food and the rooms, extremely pleased. The meeting room worked out quite well especially with having the little room at the back for refreshments. Front desk staff were great too. I wouldn’t hesitate to come back. – Christine Colbert 

We are very happy to have held our function at The Old Mill. I am speaking on behalf of all who attended. We look forward to the next opportunity to host a function once again. – A. Afework 

Once again you and all the staff at the Old Mill gave us the best customer service anyone could ask for. The venue, the food, the service was outstanding!! THANK YOU SO MUCH for making the evening such a success! - Sue Nicastro, Toronto Transit Commission


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