We understand the importance of protecting the personal information of our Restaurant, Spa and Banquet Customers (hereinafter referred to as guest(s).
PURPOSE OF THE COLLECTION OF PERSONAL INFORMATION:
The Hotel collects guest personal information to provide:
PROMOTIONAL INFORMATION: inform guests of Hotel promotions, services, and products.
ADVERTISING TESTIMONIALS: guest comment cards, which, with prior consent, may be used for future testimonials.
MARKETING DATA: information used to understand guest preferences and assist with future marketing and advertising of the Hotel.
WHAT PERSONAL INFORMATION IS COLLECTED:
Personal guest information consists of the guests:
• email address
THE HOTEL WEBSITE:
The Hotel website may contain links to other websites or internet resources. When a guest clicks on one of those links they are moving from the Hotel web site to another website or internet resource. The Hotel has no responsibility or liability for or control over those other websites or internet resources or their collection, use, and disclosure of the guest’s personal information. We encourage the guest to read the privacy policies of those other sites to learn how they collect and use information.
The Hotel does not give, rent, or sell lists from our databases. Furthermore, the Hotel does not give or sell information from our website regarding our website traffic pattern. We are responsible for the personal information of our guests in our possession or custody, including information that has been transferred to third parties for processing. We use contractual and other means to ensure that third parties to whom we disclose the guests’ personal information for processing provide us with a comparable level of protection with respect to personal information in their possession or control.
STORAGE OF INFORMATION:
Guest personal information may be stored electronically on the Hotel’s computer servers or third party servers, and/or in hard copy.
The Hotel may disclose the guest’s personal information as permitted or required to by law. This may involve the following scenarios:
* Respond to a government institution or other person or entity that has asserted its lawful authority to obtain the information.
* Comply with a subpoena or warrant or an order made by a court person or entity with jurisdiction to compel the production of information.
* Comply with court rules regarding the production of records and information.
* Delivery to our legal counsel.
* In the event we have grounds to believe the information could be useful in the investigation of unlawful activity.
The guest will always be asked to give their consent to use their personal information to be advised of promotions, services, and/or products that may be of interest to the guest. The guest always has the opportunity to withdraw their consent for this purpose.
In other cases, the consent is implied if we ask the guest to provide personal information with a stated purpose. For example, we can only make a Hotel services appointment if the guest has provided us with their personal information.
REMOVAL OF PERSONAL INFORMATION:
Guests can directly remove their personal information online for the email newsletter. They also have the option to remove themselves as a subscriber to future email newsletters at the conclusion of each online newsletter.