Are meeting delegates expectations changing? This is a common question we hear from both meeting planners and meeting delegates.
Every meeting is different. Every market is different. Every client has unique expectations. A meeting planner has to juggle many balls at once, including managing budgets that may or may not be realistic.
Some key points to consider and to help understand the relevance of changing expectations are as follows;
The age of the audience and how you connect with them will dictate the delivery method of the content you want to convey. This can change quite dramatically depending on the age group attending.
Technology has and will continue to play an increasingly important role. This is not new news, as it is an ever changing technical environment. However, focusing on personable interaction during meetings will allow the meeting planner to “Communicate” the message with a more “human” element.
The line between personal and business is ever more blury. Timing of meetings; downtime during meetings; networking in meetings are all important points to consider when deciding what the ultimate goal is.
Now, more then ever, there are increasing special menu requests for allergies and preferences. We are also asked quite frequently if the food & beverage is “Locally” produced? This seems to be an upward trend.
Of course the location and style of venue remains very important. You need to question how the setting; versatility and ambiance will play a role?
In conclusion, the venues who are more flexible and have a better understanding that change is a constant, will inevitably be more effective partners to the meeting planning industry.